I'm writing to you with my tail between my legs. I wound up ordering our cabinets from another "all wood" manufacturer.
Right away I noticed differences compared to the cabinets we purchased from you a couple of years ago.
The width of the drawers is narrow compared to the drawer fronts, the dovetail joints are rough to the touch, the soft close glides are not as smooth, the rubber bumper pads are just stuck on with adhesive.
Sadly, I could go on and on.
Lesson learned! Next time we need cabinets, I'll be coming your way. I'll also send referrals your way when I can. You should be very proud of the cabinets you produce.
Awards and News Articles
Wood Industry 40 Under 40 Class of 2016 Award (Woodworking Network) -- Manager Will Spencer cited as an industry rising star by Woodworking Network and Woodworking Machinery Manufacturers of America.
2014 Washington Manufacturing Award (Seattle Business Magazine) -- May 2014, cited as a top manufacturer in WA state for remarkable growth rate in the Recession, and innovative and efficient production system.
2012 Washington Green 50 Awards (Seattle Business Magazine) -- November 2012, in recognition of continuous waste reduction intrinsic to our lean manufacturing system, and the development of commercially viable byproducts.
"Concerned About Unintended Consequences" (Everett Herald) -- June 29, 2012, "Cabinet maker offered his employees insurance for the first time this year."
"Spencer Cabinetry GM is a Featured Speaker" (Snohomish County Business Journal) -- December 2010, "Carl Spencer of Monroe-based Spencer Cabinetry was tapped by CabinetMaker+FDM, the leading cabinet industry trade journal, to give a presentation on the application of lean manufacturing . . ."
"Going Green as a Byproduct of Efficiency"
(CabinetMaker+FDM) -- January 2010, Application of the Toyota Production System to manufacturing kitchen cabinets as seen by a major industry trade magazine. See also"Toyota Meets Woodworking"(CabinetMaker+FDM website).
2009 Green Washington Awards
(Seattle Business Magazine) -- October 2009, "20
leaders in sustainability . . . businesses that are changing to save
the environment. . . . [Spencer] caught the judges' eyes . . . for
its continuous waste reduction policies based on the famous Toyota
"Not Taking No For An Answer"
-- July 1, 2007, "How a man in Monroe built a better business."
Return to About Menu